At least 13 people were killed and several others injured after a UPS plane crashed shortly after taking off from the Louisville International Airport on Tuesday.

The power had just gone off and the ground was shaking at Grade A Auto Parts when the owner received a hysterical video call from his chief financial officer.

Angela Anderson’s family has been waiting days for news. Her boyfriend, Donald Henderson, told TV station WDRB she was at the metal scrapping center Grade A Auto Parts in Louisville Tuesday night when a nearby UPS plane crashed during takeoff, killing 12 people. She hasn’t been heard from since.

Video of the deadly Louisville, Kentucky, crash showed flames on one of the plane's wings and a huge fireball erupting as the aircraft hit the ground.

Three Grade A Auto Parts employees remain unaccounted for, and there is reason to believe that customers may have been on site.

We have viewed airport CCTV security coverage, which shows the left engine detaching from the wing during the takeoff roll,” National Transportation Safety Board (NTSB) Member Todd Inman said.

The photos, taken by Vantor about 18 hours after the crash, show a 90-meter scar on top of a UPS warehouse next to the airport, a large path of debris about a half-mile long and burned vehicles and pavement from the wake of the fiery crash.

Robert Sanders has worked as a maintenance man at Grade A Auto Parts and Recycling for 12 years. He also lived in his RV on the property.

At least nine people are dead after a UPS plane crashed after takeoff in Louisville, Kentucky. CBS News' Nicole Valdes reports.