I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...

Consistency of execution is one of the most important elements of a successful food-service program. If your stores are not preparing recipes identically, or if your employees are not all receiving ...

A small business project management training manual should be designed to provide new trainees with the skills needed to successfully manage projects. The manual should also outline your expectations ...

Creating a quality manual specific to your company is a big task, but it can also be a rewarding task on many levels. For one, writing your own quality manual ensures that the information is unique to ...

"I made it clear how I like to work and how I like to work with others. Every expectation I have of my team was laid bare. Like the fact that I never yell, ever. And that speaking truth to power wins ...

The laundry. Menu planning, Doctor and dentist appointments. After-school activities. Managing a family is no small task. “Just” a mom? There are, frankly, days when the President has it easier. He, ...

Wouldn’t it be nice if the people on our team, the people we lead, came with instructions? If you came with instructions, what would your user manual say about you?