My first impression of this book – with its bold fuchsia and white writing on black with wind up talking teeth – was not good. Was this to be some practical joke dare I say suited to a male audience?

These tips from the pros will teach you how to talk to anyone you encounter, from your family to your co-workers to the barista who makes your morning cup of Joe What do a snake charmer, an FBI ...

We often underestimate how much our inner dialogue shapes the way we experience the world. That quiet, constant voice can either chip away at our confidence or build us into someone who feels capable ...