Whether you’re communicating professionally or personally, understanding the difference between formal and informal letters is essential for effective writing. Letters are often a crucial part of ...

Though it may seem outdated, a professionally written business letter can make all the difference in landing a deal, building relationships with potential clients or successfully navigating a dispute.

The ability to write a business letter is an important skill. Even in today's email and text-centered world many occasions arise when informal communication is not appropriate, and a formal business ...

Customer correspondence can be used to thank a customer for her business, to encourage prompt payment, to follow up on a transaction, or to respond to an inquiry or a complaint. Correspondence such as ...