As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

The MarketWatch News Department was not involved in the creation of this content. TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced ...

AudioCodes, a leading vendor of advanced communications software, products, and productivity solutions for the digital workplace and customer experience, today announced that Voca Conversational ...

CallTower delivers Solgari for Teams, a powerful Contact Center Solution within the MS Teams App that empowers customer experience SOUTH JORDAN, UTAH, UNITED STATES ...

AudioCodes (AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...

Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures. Since the incident started more than one hour ago, outage monitoring service ...

TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced that its ice Contact Center solution has been Certified for Microsoft Teams Phone ...

AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's new ...