The CXPA whitepaper makes one point very clear: AI moves faster than traditional CX teams can. Without cross-functional ...

Vegetation management (VM) is crucial for electric utilities to maintain public and personnel safety and ensure grid reliability. Typically, vegetation-related outages are the leading cause of outages ...

Ted has worked in the security arena for over 25 years. Including 10 years with the Dept of Defense and 15 years at Keyfactor. Most business leaders recognize that when it comes to cybersecurity and ...

The Information Security Program Maturity Model is a useful tool in understanding the degree of sophistication of information security processes, their reliability and effectiveness in identifying, ...

Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. Who doesn’t want to be successful? To have repeatable and controllable success is the promise of good project management.