Salesforce ($CRM) has entered a deal to acquire Doti, a fast-rising Israeli startup known for its AI enterprise search ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...

Verse uses synthetic data generation, stress testing, and reinforcement learning to train AI voice and text agents on ...

Salesforce Inc. today announced plans to acquire Doti Ltd., a startup with an artificial intelligence search platform for enterprises. The deal reportedly values Israel-based Doti at $100 million. The ...

Salesforce Inc. today announced one of its most comprehensive artificial intelligence updates to date with the launch of Industries AI, a new automation platform that can perform a variety of ...

The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence agents to customers, it also practices what it preaches. "AI is doing 30% to 50% ...

Salesforce, the popular customer relationship management platform, has released a library of AI tools built for specific industries — including government, as well as public-sector-adjacent fields.

When you think about QA in Salesforce, you might imagine complex testing, endless spreadsheets, or automation scripts. But ...

Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...

Marc Benioff, chief executive officer of Salesforce Inc., during an interview on Thursday. Salesforce CEO Marc Benioff said AI is handling a lot of work at his company previously done by humans — up ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...