Unsafe internal temperatures are among the serious issues cited. Here’s how they stack up in CR’s tests and predicted reliability ratings. By Daniel Wroclawski American consumers submitted 613 ...

The U.S. Consumer Product Safety Commission (CPSC) has confirmed it is investigating Samsung refrigerators. This news comes five months after CR reported that American consumers submitted 613 ...

Q: Yours is the most recent information as of Dec. 29, 2018, I have found about the ice maker issue with Samsung refrigerators. Is there somewhere that will give a listing of the model numbers that ...

Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. Attorneys representing Matthew Jordan and Lisa ...

Note to readers: This story has been updated to include an additional statement from Samsung. Food rotting quickly. Vital medications ruined. Families diagnosed with food poisoning. These are just a ...

After NBC4 Responds helped a Virginia woman get a refund from Samsung, a Virginia man contacted us with the same problem: A refrigerator that doesn’t make ice. Ernie Stellings’ $1,800 Samsung ...

Reliable fridges that last many years Easy to fix Special features like water dispenser and humidity control Wide service network Large range of styles and sizes Cons: Three of the three appliance ...

Samsung is allegedly making products these days which they cannot fix or repair, forcing customers to either take a minor refund or upgrade at a higher price. A recent incident of Samsung's ...

It's not the sort of thing you want to see after renovating your kitchen and spending nearly $2,800 on spiffy stainless steel appliances. The rust spots started to appear on the outside of Point ...