In what appears to be a direct response to anti-competition claims raised in the ongoing FCC v. John Deere Right to Repair lawsuit, the equipment manufacturer has released an updated digital service ...

The tool allows for the recovery of almost 4,000 eligible ERC-20 tokens sent to Coinbase mistakenly The goal is to provide consumers with more autonomy and confidence when engaging with crypto ...

Managed identity services provider BeyondID today announced a new self-service tool designed to support organizations in upgrading to the Okta Inc. Identity Engine. The new on-demand service offers ...

Despite Twitter's public struggle to retain monthly active users, the microblogging social network is an undeniable force in the business world. More and more, interactions between a business and a ...

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool. SaaS provider Zoho has launched several new tools for Zoho Desk, ...

In our global, digital world, there are people working and shopping online and surfing the Web for information 24/7. This often means that customers are seeking to contact or obtain help from a ...

Working during the COVID-19 pandemic presented various challenges for businesses. Especially for service providers who rely on customer interaction. To ensure providers are ready to face those ...

When your business is small, customer service seems easy. When you don’t have many customers to begin with, service is usually merely a matter of delivering the product and sending the customer on his ...

Get the latest federal technology news delivered to your inbox. The National Park Service plans to release a simple digital mapping tool so its employees can update information on everything from ...

The Saskatchewan Health Authority (SHA) has launched a new online tool to provide residents with reliable and accurate ...