Troubleshooting a problem computer requires patience, know-how, and a lot of trial and error. Booting your PC in a clean configuration can help automate the process ...

Clean Boot is a troubleshooting technique used to start Windows with a basic, essential set of drivers and startup programs.

I had a problem with my anti-virus program so I had to uninstall the program, do a clean boot of the computer and then reinstall the anti-virus while the computer was running in selective ...

I am currently experiencing stalls on system shutdowns. When the problem occurs, the system will drop to the all-black screen with the spinning gear and just stay there forever. I have to hold in the ...