Content Guru Recognised as ‘Vendor of the Year’ at the UK IT Industry Awards 2025. Contact centre award for content guru ...

Are You Identifying the Right Customers for Your Outbound Call Lists? Steven Brooks of Noetica discusses - contact centre ...

CCA Global proudly announces the winners of the CCA Women in Leadership Awards 2025, held on Tuesday 11 November in ...

Azamara Cruises has announced a massive 67 per cent increase in trade and consumer booking conversions following the opening of its dedicated UK based contact centre earlier this year. Since the ...

Gary Williams, Director of Sales and Consultancy at Spitch, explores the impact of COVID-19 on contact centres and the consumer response during the pandemic Before the age of landing pages, online ...

Multi-year extension addresses accelerating market demand for an integrated, best-in-class Unified Communications as a Service (UCaaS)-Contact Centre as a Service (CCaaS) solution from a single ...

Content Guru and UK Power Networks Win ‘Most Effective Management of Peak Demand’ Award At European Contact Centre and Customer Service Awards 2022 The effective management and scalability of support ...

Cirrus, a leading AI-enabled contact centre platform provider, has partnered with Nebula, the SaaS vendor behind CallSwitch One, to launch a seamless integration of their respective CCaaS and UCaaS ...

For a limited period, Dimension Data are also offering complimentary access to their Benchmark Results Portal, where you can filter 700+ performance metrics by region, sectors, service type, size and ...

The Welsh Ambulance Service in north Wales have announced that their Emergency Call Handlers will more into a new state of the art contact centre in Spring 2025. The new contact centre will enable the ...

Dyfed-Powys Police claims the top-spot in UK for average speed of answering 999 emergency calls through contact centre. Data published by police.uk shows that for the period January to August 2025 ...

Content Guru, a leading global provider of enterprise cloud Customer Experiences (CX) and contact centre solutions, and Together, an award-winning lender and property finance expert specialising in ...