I manage a small office network (around 10 computers) for a client of mine, and they decided to get a new phone system without realizing it was an IP system. It is a Cisco IP phone system. Previously ...

Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.

A selection of IP phone systems sold by Cisco were recently put on alert due to a vulnerability in their firmware that could allow an attacker to eavesdrop on conversations. Cisco said its SPA300 and ...

Two years ago, National Commerce Financial turned to Cisco Systems when it wanted to test the waters of Internet telephony. The midsize Memphis, Tenn., bank installed 150 VoIP (voice over Internet ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

If you can’t get anyone in Hollywood to take your calls anymore, maybe it’s just that their phones aren’t working. That’s possible, isn’t it? Not to burst your bubble, but according to Jerry ...

John Breeden II is an award-winning reviewer with more than 20 years of experience covering technology. Follow him on Twitter @TheLabGuys. Office phones have come a long way in a relatively short time ...