These days, in practice, “the customer is always right” means something that feels icky to me, a way of saying, “If you offer ...
Some companies are acting preemptively. Delta Airlines is encouraging kindness between customers and employees with a ...
Some companies are acting preemptively. Delta Airlines is encouraging kindness between customers and employees with a ...
As shoppers flood stores across the country during the year’s biggest shopping season, retail workers are bracing for what ...
As shoppers flood stores across the country during the year’s biggest shopping season, retail workers are bracing for what many ...
As shoppers flood stores across the country during the year’s biggest shopping season, retail workers are bracing for what ...
In an era of declining margins, retailers are looking to build high value relationships with customers that don't necessarily ...
The retail trends that reshape the industry all revolve around the idea of trust. How can brands convince AI agents and ...
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Wearable tech can create more stress for frontline retail staff
With the Christmas trading period peaking, traditional surveillance technologies like CCTV can help reduce job stress caused ...
Chinese premier cites damage from US tariffs, as China's surplus surpasses $1 trillion Actress Kristen Stewart says entertainment industry is 'capitalist hell' 2025 Heisman Trophy finalists revealed: ...
Instacart has agreed to refund $60 million to customers to settle allegations that the grocery shopping service engaged in ...
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