Instacart announced it would end AI price experiments at grocery retailers on its platform, prompted by CR’s joint investigation.
In an era of declining margins, retailers are looking to build high value relationships with customers that don't necessarily ...
"at-above-post addthis_tool" data-url=" trade union Usdaw has today (23 December) published a poll of over 7,000 of its members, which shows 97% are calling for large stores to be closed on Boxing Day ...
When consumers can't trust their stores, they're forced to constantly double-check or take their business elsewhere. Target ...
As shoppers flood stores across the country during the year’s biggest shopping season, retail workers are bracing for what ...
Some companies are acting preemptively. Delta Airlines is encouraging kindness between customers and employees with a ...
These days, in practice, “the customer is always right” means something that feels icky to me, a way of saying, “If you offer ...
As shoppers flood stores across the country during the year’s biggest shopping season, retail workers are bracing for what many ...
Some companies are acting preemptively. Delta Airlines is encouraging kindness between customers and employees with a ...
As shoppers flood stores across the country during the year’s biggest shopping season, retail workers are bracing for what ...
The holidays are a time for friends, family, gifts, food, and beautiful Christmas lights. Many get an end-of-the-year bonus ...
Certain phrases instantly signal to retail workers that they're dealing with someone who views service work as beneath them - and those words destroy any chance of getting good help. I worked retail ...
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