The conversion of Customer Relationship Management (CRM) systems into comprehensive, intelligent business ecosystems, ...

Discover how healthcare CIOs can harness A2A AI agents to streamline operations, boost efficiency, and integrate systems ...

Salesforce ($CRM) has entered a deal to acquire Doti, a fast-rising Israeli startup known for its AI enterprise search ...

Salesforce Recognizes Katzion for Pioneering Online-to-Offline Retail Solution with Audi Singapore at Partner Innovation ...

Verse uses synthetic data generation, stress testing, and reinforcement learning to train AI voice and text agents on ...

What matters is whether we guide AI with intention, so that autonomy in our systems makes space for deeper judgment, better ...

Salesforce has emerged as a very popular customer and business process management platform especially in sectors like banking, insurance and financial services.

Mitel, a global leader in business communications, has today announced the global launch of Mitel Workflow Studio, a low-code/no-code integration platform powered by GenAI. Built around an intuitive ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Forrester warns AI is cybersecurity’s "new chaos agent": 45% of AI-generated code ships with critical vulnerabilities, ...

Your SaaS users aren’t all human. Explore how machine identities drive automation and create unseen risks across business applications.

Traditional CRM automation often stops at simple tasks, leading to gaps and handoffs that slow teams down. MelodyArc ...