As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

The MarketWatch News Department was not involved in the creation of this content. TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced ...

AudioCodes, a leading vendor of advanced communications software, products, and productivity solutions for the digital workplace and customer experience, today announced that Voca Conversational ...

CallTower delivers Solgari for Teams, a powerful Contact Center Solution within the MS Teams App that empowers customer experience SOUTH JORDAN, UTAH, UNITED STATES ...

Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures. Since the incident started more than one hour ago, outage monitoring service ...

AudioCodes (AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...

TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced that its ice Contact Center solution has been Certified for Microsoft Teams Phone ...