For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.

Just more than a year ago, Kaizen, a young company that helps government agencies handle permitting, compliance and other tasks, was graduating from what one might consider a high-stakes ...

Most businesses get trapped optimizing incremental improvements when what they actually need is radical reimagining, or vice-versa. The companies that grow consistently and prepare successfully for ...

Firms that perform audits, reviews, or compilations have a little more than four months to implement the new risk-based quality management (QM) standards. The task may feel daunting, but Joe Lynch, ...

Tiny, common-sense improvements made to everyday processes can have a powerful compounding effect. Small is mighty. That’s the essence of kaizen, the Japanese workplace philosophy where individuals at ...

From intern to editor, Damian Adams' story reads like a well-written novel where he steadily worked to become the youngest-ever editor of South Africa's leading motoring publication, CAR Magazine. He ...

A happy return to free-form automation puzzles from the makers of Opus Magnum, with a pleasing and gentle story about finding satisfaction and balance in your work. "Fine" is a funny word. It can mean ...

Abstract: The defect rate tolerances determine the accuracy of the process; hence, the lower the defect rate, the higher the accuracy of the process. The defects can be caused by a variety of reasons ...